Technology in pharmacies has advanced in leaps and bounds over recent years. Traditionally not swift to adopt new technology, the industry finds itself needing to change. In order to stay relevant to their customer base, pharmacies need to stay aware of trends and adapt to them. Another critical point is that pharmacy retailing is becoming increasingly competitive, taking advantage of the fact that the sector is one of the few to outperform the economy in recent years. Investment is needed to ensure your pharmacy stays competitive and GRENKE has the specific industry knowledge and experience to give you the perfect financial solution. 

Initially the technology tended to be patient-related – like apps for taking medication or tracking steps. The next phase of technological advance made the pharmacists job easier to minimise time consuming paperwork, keep track of prescriptions and automate prescription refills. Now tech advancements in pharmacies are going even further.  Here are a few examples:

Automated Dispensing Cabinets (ADCs) are computerised units or cabinets for storing drugs which were specifically designed for use in hospitals. Medications can be stored and dispensed close to the point of care, while at the same time tracking and controlling where the drugs are distributed. This means a reduction in human error and freeing staff to put their focus on patient contact rather than filing the prescription.

Prescription Drug Monitoring Programmes (PDMPs) have been introduced in some European countries, most US states and Australia. Checking the PDMP database before filling a controlled substance prescription can help doctors and pharmacists ensure the safety of all patients. 

Medication Therapy Management (MTM) is an online platform, a review provided by a pharmacist to the patient which helps to manage medication. The pharmacist reviews all medications prescribed to the patient as well as over-the-counter and herbal products, to identify and address medication problems. These could involve incorrect use of medications, duplications or unnecessary medications or a need to medicate an untreated or poorly managed condition. This put the pharmacist in a position to give a patient (or their caregiver) education, consultation and advice ensuring proper use of medications.

Medication Reminder Devices are becoming very popular and there are many options on the market. They use different technologies including reminder devices that lock after the correct dose has been taken, alarms or flashing lights when a dose is due and a patient compliance dashboard which shows the next scheduled dose.

Using technological advances within pharmacies creates a better holistic experience and improves the synergy between each step of the prescription process. 

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